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The Difference

People Before Profit Stories

Whether it’s helping a member escape predatory lending, rebuild credit, weather an illness, save for a home, or simply be given a second chance, credit unions are uniquely equipped to provide a lifeline when other financial institutions can’t or won’t. Check out our collection of stories below--all submitted by Wisconsin's credit unions. More will soon be added! Have your own story you'd like to share? Submit your story here.

Mortgage Relief During the Pandemic

Aug 1, 2021, 11:06 AM
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In 2020, we developed a unique program for all first mortgage holders, giving them the ability to reduce their interest rate and the opportunity to enter into a simple modification agreement that would allow for 9 months of interest only payments.


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    Story Collection

    Capital Credit Union

    Doing the Right Thing

    Aug 24, 2021
    • Home Loans
    When an employee was assisting a member with an unrelated situation, he noticed that their mortgage with us had an interest rate of 5%, so he asked the member some questions and offered to process a rate modification to lower the rate to 2.75%.
    Marathon County Employees Credit Union

    Saving the Family Home

    Aug 20, 2021
    • Second Chances & Refinancing
    We had a member on the verge of losing her home that had been in the family for generations and both of her vehicles.
    Fox Communities Credit Union

    Establishing a $20k Small Business Grant Program

    Aug 20, 2021
    • COVID-19 Response
    This year, we established a $20,000 small business grant program to help our members attract more business.
    Verve, a Credit Union

    Solving a Dilemma

    Aug 20, 2021
    • Second Chances & Refinancing
    A member approached us with a dilemma. They were hoping to lower their auto payment to make room in their budget to purchase another vehicle.
    Verve, a Credit Union

    Better Products, Lower Payment, & Less Interest

    Aug 20, 2021
    • Second Chances & Refinancing
    He saved $1,600 in products, lowered his monthly payment by $71, and will now save a great deal in interest over the life of the loan.
    N.E.W. Credit Union

    They Reached Out When We Didn't Know Where to Turn

    Aug 20, 2021
    • Rainy Day Support - Medical Bills
    "I came down with COVID-19 after starting a new job. I was sick for three weeks and had no health insurance, and also developed another medical issue that I am still battling one year later."

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    Share Your Stories

    From accounts of above and beyond member service, to granted second chances, to responses to disaster, to meeting community needs, to returning funds back to their members through patronage, and more—your stories educate policymakers and the public about their banking options and are vital to preserving The Credit Union Difference.