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E-SIGN Webinar Series

Feb 09 2:00 PM - Apr 28, 2021 3:30 PM
Feb 09, 2021 2:00 PM - 3:30 PM
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In the “new normal,” direct depositor or borrower interactions remain challenging. Contact-free account opening and remote document signing are gaining steam. Do your procedures comply with all legal, regulatory, and organizational guidelines, including E-SIGN?

Sessions include:

The COVID pandemic forced widespread use of virtual account opening and loan applications using electronic signatures. The E-SIGN Act provides convenience. But the risks are great as noncompliance can lead to rescinded loans. There are also BSA considerations, including the potential for fraud. This series will address the multifaceted aspects of the Act, including risks, best practices, compliance, and document delivery.


Tuesday, February 9, 2021

“No-Contact” Account Opening: E-SIGN Compliance

Susan Costonis, Compliance Consulting and Training for Financial Institutions

The 2020 pandemic forced many financial institutions to open accounts electronically and follow E-SIGN when branches were temporarily closed. This fast-paced session will explore the six-step consent process. Learn best practices for opening accounts and completing signature cards, as well as common pitfalls. Other important topics will be covered, including risk mitigation strategies, vendor management, and required documentation for CIP in order to form a “reasonable belief” of the true identity of the customer.

Thursday, March 18, 2021

Virtual Loan Document Delivery & E-SIGN Compliance

Molly Stull, Brode Consulting Services, Inc.

With one click, loan documents can be delivered instantaneously, but does your process comply with the E-SIGN Act? It’s critical to have a sound document delivery process. Otherwise, any documents delivered outside of the Act’s requirements means the document was never delivered. That could cause a loan to be rescindable for three years! Definitely a compliance risk nobody wants to incur! This must-attend webinar will describe the E-SIGN Act’s requirements and provide tips to ensure your loan delivery process is up to snuff.

Wednesday, April 7, 2021

The E-SIGN, BSA & CIP Compliance Trifecta

Susan Costonis, Compliance Consulting and Training for Financial Institutions

E-SIGN compliance is one piece of the puzzle; knowing the customer’s “true identity” for BSA and CIP completes the process. What additional “out-of-wallet” questions should be asked in an E-SIGN account opening? How does electronic account opening impact the BSA risk assessment process? Learn the additional controls needed to protect your financial institution and red flags for reporting suspicious activity.

Wednesday, April 28, 2021

E-SIGN Security & Fraud Detection

Susan Costonis, Compliance Consulting and Training for Financial Institutions

A global information security organization reported that 85 out of 100 financial institutions experienced fraud in the digital account opening process. New account fraud rates in the online environment are eight times that of accounts opened in a branch. It is critical that financial institutions use multilayered methods of fraud screening. Some of these methods will include email-specific data, IP, phone, and physical address information. This session will explain the intersection of E-SIGN security and fraud detection and provide valuable tips for educating consumers and identifying fraud.




$933.00 (a savings of $103 compared to individual registration)
Login instructions will be emailed to you the day of the event. The online recording will be available approximately six (6) business days following the live event. This recorded webinar and free digital download will expire 6 months after the live program date.

Additional Info

Event Type


Topics Covered

  • Event Bundles
  • Member Service
  • Compliance