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Overdraft Hotspots Including Regulations, Lawsuits & Guidance

Feb 10 2:00 PM - Feb 10, 2021 3:30 PM
Feb 10, 2021 2:00 PM - 3:30 PM
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Does your overdraft service program put your institution at risk? Join us to learn the dos and don’ts of a successful, compliant program.

Learning Objectives

  • Identify the regulations with which your institution must comply
  • Apply the guidance correctly• Understand UDAAP risk
  • Understand how lawsuits can still happen – even if you are in compliance
  • Know timing details that can cost your institution big money
  • Identify training requirements

A well-run overdraft service program is a necessary part of providing your accountholders a robust deposit experience. During this session we will look at all the regulatory and compliance issues you must consider for a successful, compliant overdraft program. Find out why some institutions – even institutions that are compliant – are still being sued on timing and debit card transactions. This comprehensive program will dissect the dos and don’ts by studying the institutions who have paid big fines to the regulators and returned big fees to their account holders.



Deborah L. Crawford, Gettechnical Inc.

Deborah Crawford is the President of Gettechnical Inc., a Virginia/Florida based firm, specializing in the education of financial institutions across the nation. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees. Debbie specializes in the education of financial institution employees and officers in the areas of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs. 




Additional Info

Event Type

On-Demand Webinar

Topics Covered

  • On-Demand Webinars
  • Member Service
  • Compliance