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Dec
14

How to Handle & Respond to Subpoenas, Summonses, Garnishments & Levies

This webinar will explain these legal processes and the situations in which they can be served on your institution. It will describe proper handling, such as determining what information can and can’t be disclosed, identifying accounts, placing account holds, answering interrogatories, notifying the accountholder, and remitting funds. The special requirements and procedures for accounts that receive federal benefit payments will also be included.
Dec
14

FedNow Risk Assessments & Fraud Controls

FedNow is nearly here! This new payment channel will require proper planning and risk assessment. Join us to learn and prepare for working with the FedNow service while also managing risk and product compliance.
Dec
13

Consumer Account Documentation: Best Practices

Opening a new account is detail intensive. There are so many types, so many rules, so much documentation – and innumerable opportunities for mistakes. Up your game by attending this robust webinar that will answer all your account documentation questions and instill best practices.
Dec
08

Reg E Requirements for Debit Card Error Resolution

This session will define and explain the types of card transactions covered by Regulation E and the related requirements. Take this opportunity to learn how an error is defined under Reg E; explore timing requirements for investigation and resolution of unauthorized debit card transactions; and discover how to minimize financial losses and maximize accountholder satisfaction. This program will ensure you are correctly interpreting Reg E.
Dec
07

Board Reporting Best Practices, Requirements, Delivery, Risk & More

This invaluable session will explain the types of reports to include in board packages and how to recognize “red flags” in board reports. It will address how the reports should be used to ensure directors are receiving the necessary details to stay informed of issues impacting your institution and make effective, risk-based decisions.
Dec
07

When a Depositor Dies

This webinar will thoroughly explain the proper actions that should be taken when a depositor dies and delve into the best practices used by other institutions. Legal requirements and practical issues will be addressed as well.
Dec
06

Managing Your Mobile RDC Program

It’s not just about making deposits from afar – although that is a great accountholder benefit. Managing your mobile remote deposit capture (RDC) program is multifaceted. Do you know the risks involved? How are those risks woven into your institution’s existing risk assessment program? What about the compliance requirements? Is it time to take another look?
Dec
01

Board Secretary Procedural & Compliance Responsibilities

This session will provide the information and tools needed to be a successful board secretary. It will review responsibilities and provide best practices to enhance administration of corporate governance, including establishing an agenda, delivering the board package, scribing contemporaneous meeting notes, and documenting details in the official minutes. It will also review best practices for documenting “healthy debate” and discussion that may occur during a board meeting.
Mar
14
Apr
20

Northeastern Chapter Meeting - April 2023

Children’s Miracle Network Auction
Mar
23

Northeastern Chapter Meeting - March 2023

Financial Well Being For All
Dec
01

Who Is Liable? Forgeries, Remotely Created/Deposited Items, Fraudulent ACH, Unauthorized Electronic Withdrawals & More Webinar

This webinar will explain which law applies in each type of account fraud situation, explain your institution’s liability, and what can be done to reduce risk.
Nov
30

HELOC Compliance: Disclosures, Documentation, Advertising, Amending & More

This detailed program will address HELOC advertising, application, changes, draws, disclosures, amendments, termination, guidance, and more. Ensure your program checks off all the compliance “boxes.”
Nov
29

Nonresident Alien Accounts: Opening, Managing, CIP, CDD & Records Webinar

Do you need all the help you can get with NRA accounts? This webinar will cover all the rules and “how tos” to keep you in compliance, but it will also provide a take-away toolkit bursting with samples, guides, and information to make the process easier. Don’t miss it!
Nov
22

Exercising the Right of Setoff Against Deposit Accounts

This webinar will explain the legal requirements that must be satisfied and the specific steps that must be taken, before exercising the right of setoff. This webinar also will explain what happens if an account has multiple owners, as well as how to handle accounts which are being garnished by other creditors.
Oct
18

Guidance on Overdraft Fees & Defenses Against Class Action Lawsuits

This webinar will explain the current legal and regulatory requirements regarding OD fees, the proper approach to identifying a possible violation and determining when full corrective action is required, and the recommended steps to defend your institution against class action lawsuits.
May
23
Feb
26

CUNA Governmental Affairs Conference (GAC) 2023

CUNA GAC is the credit union industry's premier advocacy event bringing together leaders from across the industry to rally around a united cause—to tell legislators how their lawmaking affects credit unions and their more than 130 million members.