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Jun
10

Midsize Credit Union CEO Virtual Roundtable Series ($50-200M)

Mark your calendars for this recurring opportunity to share your thoughts, issues and concerns with your credit union colleagues.
Dec
16

Small Credit Union CEO Virtual Roundtable Series (<$50M)

Mark your calendars for this recurring opportunity to share your thoughts, issues and concerns with your credit union colleagues.
Nov
04

Small Credit Union CEO Virtual Roundtable Series (<$50M)

Mark your calendars for this recurring opportunity to share your thoughts, issues and concerns with your credit union colleagues.
Sep
30

Small Credit Union CEO Virtual Roundtable Series (<$50M)

Mark your calendars for this recurring opportunity to share your thoughts, issues and concerns with your credit union colleagues.
Aug
19

Small Credit Union CEO Virtual Roundtable Series (<$50M)

Mark your calendars for this recurring opportunity to share your thoughts, issues and concerns with your credit union colleagues.
Jul
08

Small Credit Union CEO Virtual Roundtable Series (<$50M)

Mark your calendars for this recurring opportunity to share your thoughts, issues and concerns with your credit union colleagues.
May
20

Small Credit Union CEO Virtual Roundtable Series (<$50M)

Mark your calendars for this recurring opportunity to share your thoughts, issues and concerns with your credit union colleagues.
Jan
21

Small Credit Union CEO Virtual Roundtable Series (<$50M)

CEOs, this is your opportunity to share on current issues such as staffing, operations and the continuing impact of the pandemic in your communities.
Mar
31

The Top 10 Reasons Consumers Leave Their Financial Institution

This webinar will focus on the elements that are making households unhappy enough to switch and will show the differences by area (region, state, and locality) and demographics (millennials, high income households, women, etc.). If you are interested in gaining more members or learning what your accountholders really think of you, this will be a very productive webinar for you.
Mar
25

Business Accounts: Who is Authorized to Open, Close, Transact?

This webinar is designed to remove the guesswork and uncertainty surrounding opening business accounts and provide the tools necessary to handle such requests with confidence. Proper due diligence, customer identification, and beneficial ownership requirements will be explained in detail.
Mar
24

Deposit Operations Update 2021

Deposit operations specialists have a multitude of responsibilities in the back of the house. They must be knowledgeable, accurate, and informed – or risk fines and exam issues. This webinar will provide the latest deposit ops updates and provide a detailed manual for future reference.
Mar
23

Legal Issues for Right of Setoff on Deposit Accounts & Loans

Join us to learn the legal requirements that must be satisfied, and the steps required before exercising the right of setoff.
Mar
16

Federal Requirements for Tech-Based Marketing: Websites, Social Media, Robo Calls & More

This webinar will address the regulatory requirements and best practices to reduce the risks of tech-based marketing, while successfully promoting the institution’s products and services. Marketing campaigns using text messages and auto-dialers will be analyzed. Compliance requirements for electronic advertisements, websites, social media, and email marketing will be examined. Specific focus will be on using the “one click” rule to provide disclosures, the CAN-SPAM Act requirements, and managing risks related to unfair, deceptive, or abusive acts or practices (UDAAP)
Mar
11

SBA Lending Update 2021: Rule Changes & PPP FAQs

This webinar will cover the current loan programs offered by the SBA to help support small businesses, including the extension of Paycheck Protection Program (PPP) loans, the new Second Draw Loans for PPP, and the enhancements and revisions to SBA’s 7(a) and 504 loan programs. It will address the PPP loan forgiveness process and provide guidance on how to ensure compliance with lenders’ responsibilities under the PPP guidelines.
Mar
09

Safe Deposit Issues: Delinquency, Death & Abandonment

This webinar will cover everything you need to know to properly handle safe deposit boxes, including the rental agreement, collecting rent, drilling the box, and escheatment of box contents to the state.
Mar
08

ACH Rules Update 2021

Join us to learn how to prioritize your institution’s plan of action and maintain compliance. This program will cover ACH Rules updates, including the Same Day ACH third processing window, expansion of ACH security framework, WEB account validation, limitations on warranty claims, and rules intended to improve and simplify the ACH user experience.
Mar
03

Advanced BSA Officer Training: In-Depth Risk Issues & Difficult Situations

BSA reality check? Sometimes BSA issues get messy. Do you know how to deal with complicated scenarios and take the necessary action? This webinar will use real-life situations to demonstrate BSA in action – beyond the basics.
Mar
04

Determining Cash Flow from Personal Tax Returns Part 2: Schedules D, E & F

Learn to discern the elusive cash flow from Schedules D, E and F of borrowers’ personal tax returns. The method taught in this program is easy and reliable. From asset sales, to rental properties, to partnerships and farms, you’ll be able to accurately assess the borrower’s cash flow.
Feb
24

The Board’s Role in Cyber Security Risk

Trends indicate that cyber security vulnerabilities are growing threats against financial institutions. Is your institution prepared? As a board member, do you know you are responsible for overseeing your institution’s cyber security program?
Feb
23

The Top 10 ACH Exception Handling Questions

You will learn the best courses of action for the most common errors that you’re likely to encounter, including assigning correct return reason codes, obtaining additional documentation when necessary, and important return timeframes.