Leading consulting firms, such as Forrester and Bain & Co., have long maintained emotions are key in shaping customer experience (CX) perceptions. Bain reports reducing anxiety as the key emotional element of customer experience in banking.

We've got a whole new look and we're ready for our closeup. And this is just the start of good things to come.

Drumroll please...here's a snapshot of 6 ways we put your dues dollars to work in 2019!

Be sure your credit union is well represented as The Movement takes over Madison for the State Government Affairs Conference on January 20. If you don't stand up, who will?

Consumers no longer simply prefer accessible and personalized digital experiences – they expect them. Is your credit union’s employee retirement program keeping up?

In celebration of International Credit Union Day last week, Oconomowoc resident Kristine is now $5,000 richer just for saving her own money, thanks to the statewide Saver’s Sweepstakes® program...

With International Credit Union Day this October 17, there is much to celebrate about the lasting and positive impact of the nearly-century-old credit union movement in Wisconsin.

Even as people strive to make decisions objectively, they operate emotionally. That’s a reality we in financial services must recognize as we engage with consumers.

On Sunday, July 14, Corporate Central and The League hosted Credit Union Day at the Ballpark, a fundraising event to benefit Children’s Miracle Network, The Wisconsin Credit Union Foundation, and The National Credit Union Foundation.

Join us in thanking them for their support!

CUNA & The League are accepting applications for the annual national and state awards program through June 30.

Consumer behavior is telling companies that they want and need fast, easy and simple solutions to manage their busy lives.

Thank you to all the attendees and exhibitors who took time out of their busy schedules to join us at The League's Annual Convention & Expo last week in Lake Geneva! Over 500 members from credit unions across the state took part in our various educational, networking, social, and fundraising events.

Four Wisconsin credit union members—including a 12-year-old from Wood County—have been awarded $1,000 apiece just for saving their own money in the Saver’s Sweepstakes™ program’s quarterly drawing.

As the home buying season ramps up, now is the time to ensure your financial institution is fully staffed with motivated, successful mortgage loan officers who will take your business to the next level.

Twenty Young Professionals (YPs) have been chosen to participate in HYPE - "Helping Young Professionals Engage" this May when Wisconsin credit unions gather in Lake Geneva for Convention- our largest learning and networking event of the year.

LenderSelect Mortgage Group is proud to announce the offering of VA loans through its mini-correspondent delivery channel. This channel enables new opportunities for competitive pricing, while also providing a better overall borrower experience throughout the loan process.

Employees may unintentionally cause data breaches by clicking on a phishing email or inadvertently downloading a malicious document or access a link on their work computer that allows hackers access to your system.Faced with such challenges, credit unions must make cybersecurity part of the company culture.

There is no shortage of speculation on the number of trends and types of challenges that lie ahead for credit unions and community banks in the coming months.

The League's Annual Convention & Exposition is a credit union professional's best value for honing your skills, growing your credit union, expanding your connections, and supporting the Movement--and we can't wait to show you what's in store for this year...