A single mother of three had technically paid off what she borrowed for a now-junk vehicle, but was still paying on the loan due to CPI.

In the early ‘70s, my parents separated. My mother needed a car because she had four kids at home, but very few dealers paid any attention to her as a single woman

Early in 2023, we committed to providing our members with real, impactful savings through the year, despite the volatile rate environment.

I just wanted to send a quick email to say what a pleasure it was to work with Betsy on getting the boat my family wanted to purchase.

A member of five years lost her job during the pandemic and struggled to find a new job. We did a couple of loan payment deferrals on an auto loan and signature loan, but she utltimately fell behind as the final maturity dates for both loans approached.

When an employee was assisting a member with an unrelated situation, he noticed that their mortgage with us had an interest rate of 5%, so he asked the member some questions and offered to process a rate modification to lower the rate to 2.75%.

This year, we established a $20,000 small business grant program to help our members attract more business.

We recently took advantage of a grant opportunity for CDFIs provided by the Wisconsin Economic Development Corporation (WEDC).

A single dad who drives a truck for a living came to us seeking a way to find more time with his kids and aging mother.

An auto repair reached out to Capital Credit Union and told us they were planning to put a mechanic’s lien on a car that had been in an accident and was towed to their shop after hearing nothing from the owner of the vehicle or their insurance company.

After being rejected by a bank, the daughter of a member dealt only with cash and believed that she wouldn’t qualify for a checking account, let alone an auto loan.

Non-members had a dealer approve them for an auto loan but at an interest rate they felt was a little high.

A 70-year-old member came to see me about refinancing the debt on one of his credit cards.

Our member was overwhelmed by credit card debt due to a medical issue.

A single dad with child support payments, a mortgage, credit card bills, personal loans, and an aging mother in his care wasn't able to pay down his obligations no matter how many hours he worked.

A disabled man in his 60s became somewhat isolated by hoarding and rarely saw his 14 grandkids.

A formerly bankrupt young couple was consistently denied for loans elsewhere.

A member came to us when other financial institutions refused to help.

Our Processing Supervisor noticed there were a lot of members (over 100 mortgages) that were not claiming their Lottery Credit.