We offer an in-school savings program for elementary students.

A member’s daughter visited a Guardian branch, asking how she could access her mother’s account, as her mother was hospitalized and unable to withdraw the money necessary to pay her bills.

We shortened members' wait times for service to 18 seconds by offering personal teller machines--similar to ATMs with audio and video access to a live teller.

A member’s husband died suddenly at age 40, leaving her behind with two young children.

Our Processing Supervisor noticed there were a lot of members (over 100 mortgages) that were not claiming their Lottery Credit.

A younger member with a good job and good payback history was stuck in a payday loan cycle and had medical debt that she could not afford.

A member originally from the Dominican Republic came in wanting to buy his own car, as he lives far from his work and knew it would be a very cold walk in the winter.

A teacher suffered financial hardships including a car accident, vet bills, and car repairs.

A member was in need of assistance to get a service dog to help their child become more self-sufficient.

We educate members through skits written and performed by our staff at our annual meeting.

During the financial crisis several years ago, Avestar worked very hard with their members to modify their mortgage loans in response to job loss and subsequent loss of income.

Before Avestar offers an opportunity for a loan, we offer a free Credit Score Analysis (“CSA”).

We just had a member come in to the Brillion Branch with an unopened box of dog treats.

We are invested in meeting the needs of our members and communities. Our employees work monthly with the United Way to provide food bags for students, as part of the Nutrition on Weekends (NOW) program.

Through financial counseling, we noticed a member had courtesy pay fees and $10,000 in various debts had lowered his credit score and left him feeling overwhelmed.

We participated in the Share-A-Bear program with Children's Miracle Network Hospitals.

A member suffered a bad fall and was confined to a room at a rehab center where she lacked computer access.

In 2017, we ran a new type of mortgage promotion where a member closing on a loan could choose the promotional dollars.

A member needed solutions to improve their cash flow and came to us for help.

For decades, the City of Marinette and various youth organizations have been talking about the construction of The Community Sports and Event Center.