We’ve returned more than $15 million to our members since 2009 through a program called Loyalty Pay Back.

We help keep money in our members' pockets with low interest rates, higher deposit dividends, and fees crafted to change behavior--not purely to generate income.

When a couple sought their first big loan as a married couple, the husband insisted they call his bank, only to be discouraged from applying because of the unreasonably high rate.

A formerly bankrupt young couple was consistently denied for loans elsewhere.

A member came to us when other financial institutions refused to help.

We raise funds for Special Olympics, Crime Stoppers, Honor Flight, and programs for the homeless, suicide prevention, the library and food pantries.

We interacted with 6,917 students in 2017, through more than 163 school presentations, youth camps and seminars, social media and even an app geared for members ages 2 to 12.

Our credit union was prepared to offer any military or VA employee affected by a possible government shutdown a $5,000 interest-free loan.

A member had $1,700 in overdrafts and wasn’t keeping up with credit card payments.

After helping a member set up a HELOC for home improvements and existing credit card debt, this is what she had to say:

Two of our members have a daughter with special needs that require her to use a wheelchair.

A couple came to us for a private party auto loan after being denied by their current financial.

We had a couple come into the credit union that had been paying rent their entire lives.

A member was a victim of fraud and came to the branch in Oshkosh to open new accounts.

We worked with an incarcerated member who asked us for another chance to get back on track.

Sometimes the best solution is knowing when not to make a loan. An elderly couple asked us for a rather substantial loan to help their grandson who was in trouble.

Over the past several years, we've increasingly provided free counseling for members who have lost a spouse.

Upon moving to a new corporate headquarters, we donated our former mortgage center to Wausau's YMCA Capital Campaign so they can construct a new wellness center in downtown Wausau.

Our member fell on hard financial times, resulting in the charge off of her loan. Now, she includes a handwritten note with each monthly payment thanking us for not hounding, harassing, or threatening her.

One member went out of their way to write us a thank you note for the many times we helped their family.