A member had recently gone through a divorce and shared her appreciation for staff at one of our branch locations.

Initially, she expressed feelings of insecurity about finances, but our staff was able to make her feel comfortable.

One of our members was in desperate need of help with an auto loan. Her car had died, she had limited income, and she was left stranded without it.

Many banks would not consider granting the loan due to the existence of those collections, but we were willing to give the member the loan AND help clear up those items.

e not only discovered another auto loan with a higher rate than what Prospera could offer, but a few more loans that could be refinanced as well.

A member called and felt comfortable enough to share that she had been injured and was really having a hard time making ends meet.

“I was able to get financing for my dream starter home when other financial institutions wouldn’t even consider it."

“I've been with Guardian for 30 years. They are the best. I went through some medical issues that left me off the payroll for over a year, and they reached out to me when they noticed inconsistencies in my account and offered to help me save my home."

Members of ours were hit hard by the effects of COVID-19. Both lost their jobs and were relying on unemployment while having four loans with us and their credit card.

A member came in for help after her wallet was stolen and fraudulent charges were made on her account.

A member came in for help after her wallet was stolen and fraudulent charges were made on her account.

A member came in for help after her wallet was stolen and fraudulent charges were made on her account.

A member asked to increase her overdraft protection after accidentally bringing her account negative.

Royal offers a series of financial education lessons at several correctional facilities in Wisconsin, including the state Department of Corrections.

Throughout COVID-19, Royal has worked with our school partners to create a new delivery method for the program so that students can continue to save without risking their safety.

Every home loan has a story behind it, but the stories where we get to say "yes" to those who have been told "no" are the stories that prove that we truly make a difference.

Realizing that many domestic violence victims must leave their current residence very quickly without essentials or the funds to purchase essentials, Gundersen Credit Union developed and implemented a Domestic Violence Assistance Program.

The co-borrower's score would have given them a higher rate, so we made an exception to utilize the higher score for pricing to give the borrower a better rate.

A member noticed that two ACH payments had come out of her account in the last month that she did not recognize. After researching the item, we noticed that these payments had been coming out for almost five years at uneven intervals.

A member came to Co-op Credit Union for financial coaching and a strategy to pay off $36,000 of credit card debt.